Introduction
Welcome to the Organic Foodie. Your privacy is important to us. This Privacy Policy explains how Organic Foodie collects, uses, and protects your personal information when you use our App. This privacy policy explains how we collect, use, protect, and disclose your personal information when you use our application, website, and other related services. By using the Organic Foodie, you agree to our privacy policy. If you disagree, refrain from using our services.
Organic Foodie (“we”, “our”, or “us”) operates the Organic Foodie App to help users browse, order, and receive grocery products from nearby vendors and delivery partners. Our privacy policy explains how we collect, use, share, and protect your personal and sensitive data.
Location Data
Organic Foodie uses your information;
- Organic Foodie may collect your real-time GPS or approximate location to enable location-based services like delivery tracking, identifying nearby stores, and assigning delivery partners.
- We use location data when the user is actively using the app for delivery tracking or order placement.
Personal Information
Organic Foodie may collect your personal information, such as name, phone number, email address, and payment details, to provide customer support, manage and create your account, or process orders.
Device Information
Organic Foodie (“We”) may collect technical details like app version, IP address, operating system version, device model, and performance logs to enhance stability, user experience, and prevent fraud.
Analytics and Crash Data
We may use different analytics tools to understand usage trends, fix technical issues, and improve app performance.
How We Use Location Data
Organic Foodie uses your location strictly for operational purposes. This includes-
- Assigning orders based on proximity to delivery partners or vendors.
- Calculating delivery time, distance, and estimated arrival.
- Tracking the routes of the delivery partner and order progress.
- Displaying nearby stores or markets within your delivery zone.
Data Sharing
We may share your data with customers, delivery partners, and third-party service providers.
Third-Party Services We Use
Organic Foodie uses third-party services that include Twilio, Shipday, AWS, Firebase, Play Store, and App Store.
Information Collected by the Organic Foodie
Personal Information: We collect your name, phone number, email address, and password when you create an account. Our Organic Foodie also collects your food preferences and payment information. We collect the messages or feedback you give through our app.
Usage Data: Your IP address, operating system, device, and browser type are being automatically collected. Other information automatically collected by the Organic Foodie is pages you visited, features used, and time spent on our app.
Seller Information: Organic Foodie collects the seller information, including business details, product listings, and certifications.
Information Collected from Third Parties
Organic Foodie collects information from sellers and our delivery partners. The information includes order status, delivery updates, transaction details, and payment confirmation.
Data Retention and User Control
- Location data is automatically deleted and temporarily stored once the delivery process is completed.
- Users can request account deletion or data removal at any time.
- Persona information and order history may be retained for accounting, legal, or service continuity purposes, as permitted by law.
- After verification, the data will be permanently deleted from our systems within a reasonable timeframe.
How Organic Foodie Uses Your Information
Organic Foodie uses your information;
- To maintain, provide, and improve our services to process transactions.
- To facilitate communication between sellers and buyers.
- To send you updates, promotions, and marketing materials (with your consent).
- To comply with legal obligations.
How the Organic Foodie Shares Your Information
We usually don’t share your information, but there are some circumstances in which we share it. Organic Foodie shares your information with-
- Sellers or buyers to facilitate transactions.
- Third-party service providers (e.g., payment processors, shipping companies).
- Legal authorities if required by law.
In other cases, we take your consent when collecting your information.
Why We Retain Your Information
We retain your information to meet the purpose mentioned in the Privacy Policy, comply with legal obligations or resolve disputes, and enforce our agreements.
Data Security:
We implement reasonable security measures to protect your information. However, no system is entirely secure, and we cannot guarantee absolute security.
How the Organic Foodie Protects Your Information
Organic Foodie protects your information by encrypting sensitive data, regular security audits, and access controls to limit who can access your information.
Users Rights
- You can access, update, or delete your personal information through your account settings.
- You can opt out of receiving marketing communications.
- You can request a copy of your data or its deletion by contacting us.
Cookies and Tracking
We may use cookies and similar technologies to enhance your experience with the app. You can disable cookies in your browser settings.
Children’s Privacy
The App is not intended for users under the age of 13. We do not knowingly collect personal information from children.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the App after changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about these Terms or the Privacy Policy, please get in touch with us at:
Email:
organicfoodieapp@gmail.com
Address:
Oraganic Foodie LLC
4611 Norris Rd
Fremont, CA 94536-6706